# Qalaama - Saudi Arabia Enterprise Messaging Platform Qalaama is a Saudi Arabia-focused enterprise messaging platform. It provides high-performance, CITC/CST licensed, and PDPL-compliant communication APIs and dashboards. Core capabilities cover SMS, WhatsApp Business API, RCS, Email, Voice, and Omnichannel workflows integrated with STC, Mobily, Zain KSA, Salam, and Virgin Mobile. ## Project Details - **Primary Market**: Saudi Arabia (KSA) - **Primary Target Audience**: Enterprise Teams, Developers, compliance officers, and CX Leaders - **Core Standard Terms**: Business Messaging, Saudi Carrier SMS, WhatsApp Business KSA, SAMA Compliance, Riyadh Data Residency - **Language Scope**: English (`/en/`) and Arabic (`/ar/`) dynamic route sets ## Platform Directories All routes are fully localized and statically generated under English (`/en/...`) and Arabic (`/ar/...`) prefixes. Below are the canonical paths. ### Products - [Bulk SMS Saudi Arabia](https://qalaama.com/en/products/bulk-sms-saudi-arabia) - Direct carrier routes for bulk promotionals. - [SMS API](https://qalaama.com/en/products/sms-api) - Resilient developer endpoints for SMS integration. - [SMS Gateway](https://qalaama.com/en/products/sms-gateway) - Enterprise SMPP and HTTP messaging gateway. - [OTP SMS](https://qalaama.com/en/products/otp-sms) - One-time password dispatch with sub-2s latency. - [Transactional SMS](https://qalaama.com/en/products/transactional-sms) - Critical notification alerts and system pings. - [Promotional SMS](https://qalaama.com/en/products/promotional-sms) - Campaign dispatcher with CITC time windows enforcement. - [Two-Way SMS](https://qalaama.com/en/products/two-way-sms) - Interactive inbound/outbound virtual number messaging. - [SMS Marketing](https://qalaama.com/en/products/sms-marketing) - Segmented target list broadcaster and tracker. - [WhatsApp Business API](https://qalaama.com/en/products/whatsapp-business-api) - Meta verification integrations and templates. - [WhatsApp Marketing](https://qalaama.com/en/products/whatsapp-marketing) - High open-rate media broadcasts and catalogs. - [WhatsApp Chatbot](https://qalaama.com/en/products/whatsapp-chatbot) - Automated interactive dialogue trees. - [WhatsApp OTP](https://qalaama.com/en/products/whatsapp-otp) - Safe secure verification via WhatsApp. - [WhatsApp Alerts](https://qalaama.com/en/products/whatsapp-alerts) - Customer notifications and delivery statuses. - [WhatsApp Commerce](https://qalaama.com/en/products/whatsapp-commerce) - In-chat product listing, shopping carts and checkouts. - [RCS Messaging](https://qalaama.com/en/products/rcs-messaging) - Rich Communication Services broadcasts for Android. - [RCS Marketing](https://qalaama.com/en/products/rcs-marketing) - Rich product carousels and suggested action chips. - [RCS Conversations](https://qalaama.com/en/products/rcs-conversations) - Fully interactive verified business threads. - [Developer API](https://qalaama.com/en/products/developer-api) - Rest API specifications, SDKs, and code guides. - [SMPP Gateway](https://qalaama.com/en/products/smpp-gateway) - High-throughput SMPP client interface. - [Voice API](https://qalaama.com/en/products/voice-api) - Automated voice callbacks and text-to-speech calls. - [Voice OTP](https://qalaama.com/en/products/voice-otp) - Verification calls with numeric digit readouts. - [Verified Voice](https://qalaama.com/en/products/verified-voice) - Verified caller ID branding with company logos. - [Email API](https://qalaama.com/en/products/email-api) - SMTP relays and tracking webhooks. - [Push Notifications](https://qalaama.com/en/products/push-notifications) - Browser and mobile app push dispatch engines. - [Omnichannel Platform](https://qalaama.com/en/products/omnichannel-platform) - Unified control panel and routing router. ### Solutions - [OTP & Authentication](https://qalaama.com/en/solutions/otp-authentication) - Multi-channel fallback code validation. - [Marketing Campaigns](https://qalaama.com/en/solutions/marketing-campaigns) - Targeted broadcaster for retail and ecommerce. - [Transactional Alerts](https://qalaama.com/en/solutions/transactional-alerts) - Banking and flight notification automation. - [Customer Support](https://qalaama.com/en/solutions/customer-support) - Help desk integrations and live chatbot routing. - [Appointment Reminders](https://qalaama.com/en/solutions/appointment-reminders) - Automatic booking checkups and calendar links. - [Conversational Commerce](https://qalaama.com/en/solutions/conversational-commerce) - Native sales funnels inside messaging apps. ### Industries - [Banking & Financial Services](https://qalaama.com/en/industries/banking-financial-services) - SAMA-aligned secure messaging audit logs. - [Government & Public Sector](https://qalaama.com/en/industries/government-public-sector) - High-throughput national announcement dispatch. - [Retail & E-commerce](https://qalaama.com/en/industries/retail-ecommerce) - Swipable carousels and shopping carts. - [Healthcare](https://qalaama.com/en/industries/healthcare) - Medical bookings, prescription updates, and OTPs. - [Logistics & Transport](https://qalaama.com/en/industries/logistics-transport) - Driver coordinates sharing and parcel alerts. - [Real Estate](https://qalaama.com/en/industries/real-estate) - Virtual tours scheduler and leads capture. - [Education](https://qalaama.com/en/industries/education) - Student grades notifications and registration alerts. - [Travel & Hospitality](https://qalaama.com/en/industries/travel-hospitality) - Hotel check-ins and flights reschedule updates. - [Food Delivery](https://qalaama.com/en/industries/food-delivery) - Hot meals status updates and delivery pings. - [SaaS & Technology](https://qalaama.com/en/industries/saas-technology) - Multi-factor API keys and user onboarding. ### Locations & Cities Coverage All local city branches feature carrier-optimized messaging routes: - [Riyadh](https://qalaama.com/en/locations/riyadh) - [Jeddah](https://qalaama.com/en/locations/jeddah) - [Dammam](https://qalaama.com/en/locations/dammam) - [Mecca](https://qalaama.com/en/locations/mecca) - [Medina](https://qalaama.com/en/locations/medina) - [Khobar](https://qalaama.com/en/locations/khobar) - [Dhahran](https://qalaama.com/en/locations/dhahran) - [Jubail](https://qalaama.com/en/locations/jubail) - [Yanbu](https://qalaama.com/en/locations/yanbu) - [Taif](https://qalaama.com/en/locations/taif) - [Tabuk](https://qalaama.com/en/locations/tabuk) - [Abha](https://qalaama.com/en/locations/abha) - [Khamis Mushait](https://qalaama.com/en/locations/khamis-mushait) - [Hail](https://qalaama.com/en/locations/hail) - [Buraydah](https://qalaama.com/en/locations/buraydah) - [Al-Ahsa](https://qalaama.com/en/locations/al-ahsa) - [Najran](https://qalaama.com/en/locations/najran) - [Jazan](https://qalaama.com/en/locations/jazan) - [Al-Qassim](https://qalaama.com/en/locations/al-qassim) - [Sakaka](https://qalaama.com/en/locations/sakaka) - [Arar](https://qalaama.com/en/locations/arar) - [Al-Bahah](https://qalaama.com/en/locations/al-bahah) ### Sub-Industries Specifics - [Car Dealerships](https://qalaama.com/en/industry/car-dealerships) - [Vehicle Services](https://qalaama.com/en/industry/vehicle-services) - [Airlines](https://qalaama.com/en/industry/airlines) - [Airports](https://qalaama.com/en/industry/airports) - [Travel Operations](https://qalaama.com/en/industry/travel-operations) - [Online Stores](https://qalaama.com/en/industry/online-stores) - [Marketplaces](https://qalaama.com/en/industry/marketplaces) - [D2C Brands](https://qalaama.com/en/industry/d2c-brands) - [Universities](https://qalaama.com/en/industry/universities) - [Colleges](https://qalaama.com/en/industry/colleges) - [Schools](https://qalaama.com/en/industry/schools) - [Training Institutes](https://qalaama.com/en/industry/training-institutes) - [Large Enterprises](https://qalaama.com/en/industry/large-enterprises) - [SMEs](https://qalaama.com/en/industry/smes) - [Startups](https://qalaama.com/en/industry/startups) - [Banking](https://qalaama.com/en/industry/banking) - [Fintech](https://qalaama.com/en/industry/fintech) - [Insurance](https://qalaama.com/en/industry/insurance) - [Financial Institutions](https://qalaama.com/en/industry/financial-institutions) - [Government Departments](https://qalaama.com/en/industry/government-departments) - [Public Services](https://qalaama.com/en/industry/public-services) - [Municipal Services](https://qalaama.com/en/industry/municipal-services) - [Hospitals](https://qalaama.com/en/industry/hospitals) - [Clinics](https://qalaama.com/en/industry/clinics) - [Medical Centers](https://qalaama.com/en/industry/medical-centers) - [Pharmacies](https://qalaama.com/en/industry/pharmacies) - [Healthcare Providers](https://qalaama.com/en/industry/healthcare-providers) - [Hotels](https://qalaama.com/en/industry/hotels) - [Restaurants](https://qalaama.com/en/industry/restaurants) - [Tourism](https://qalaama.com/en/industry/tourism) - [Travel Agencies](https://qalaama.com/en/industry/travel-agencies) - [Courier Services](https://qalaama.com/en/industry/courier-services) - [Delivery Companies](https://qalaama.com/en/industry/delivery-companies) - [Transportation](https://qalaama.com/en/industry/transportation) - [Industrial Companies](https://qalaama.com/en/industry/industrial-companies) - [Factories](https://qalaama.com/en/industry/factories) - [Energy Companies](https://qalaama.com/en/industry/energy-companies) - [Industrial Enterprises](https://qalaama.com/en/industry/industrial-enterprises) - [Property Developers](https://qalaama.com/en/industry/property-developers) - [Real Estate Agencies](https://qalaama.com/en/industry/real-estate-agencies) - [Property Management](https://qalaama.com/en/industry/property-management) - [Retail Stores](https://qalaama.com/en/industry/retail-stores) - [Shopping Malls](https://qalaama.com/en/industry/shopping-malls) - [Consumer Brands](https://qalaama.com/en/industry/consumer-brands) - [Telecom Providers](https://qalaama.com/en/industry/telecom-providers) - [Internet Service Providers](https://qalaama.com/en/industry/internet-service-providers) ### XML Discovery Links - English Sitemap: [sitemap-en.xml](https://qalaama.com/sitemap-en.xml) - Arabic Sitemap: [sitemap-ar.xml](https://qalaama.com/sitemap-ar.xml) - Robots Rules: [robots.txt](https://qalaama.com/robots.txt)