The Business Messaging Platform Built for Saudi Arabia
Send SMS, WhatsApp, RCS, Email, and Voice messages to your customers across Saudi Arabia and beyond — with enterprise reliability, PDPL compliance, and developer-grade APIs built for Vision 2030.
"طلبك رقم #7241 تم شحنه وسيصل خلال يومين."
Trusted by leading Saudi enterprises and fast-growing startups
One platform for every message your business needs to send
Saudi businesses need more than a basic SMS gateway. Qalaama is a full omnichannel messaging platform — intelligent, compliant with Saudi regulations, and designed to scale with your growth as part of Vision 2030's digital transformation agenda.
Whether you're a government entity sending critical service notifications, a bank delivering OTP codes, or an e-commerce brand running WhatsApp campaigns — Qalaama handles it all through a single, unified API.
99.99% Uptime — Guaranteed by SLA
Enterprise infrastructure hosted in Riyadh and backed by global redundancy. Automatic failover, multi-carrier routing, and 24/7 NOC monitoring keep your messages flowing without interruption.
Integrate in One Afternoon
Clean REST APIs, official SDKs in 8 languages, step-by-step Arabic and English documentation, and a fully featured sandbox. Your developers can send their first message in under 10 minutes.
Real-Time Visibility Across Every Channel
Live delivery dashboards, per-channel conversion tracking, campaign analytics, and exportable reports — all in one platform. Know exactly how your customer communications perform.
Reach every Saudi customer, on every channel they use
Saudi consumers switch between SMS, WhatsApp, email, and apps throughout the day. Qalaama gives your business a single API to reach them on whichever channel they prefer — reliably and at scale.
Bulk SMS — Saudi Arabia
Send transactional and promotional SMS to any number in the Kingdom. Direct connections to STC, Mobily, and Zain ensure near-instant delivery with rates consistently above 99%.
WhatsApp Business API
Reach customers on Saudi Arabia's most-used messaging app. Send approved templates, interactive buttons, media messages, and run two-way conversations at enterprise scale.
RCS Messaging
Deliver branded, rich-media messages with carousels, quick-reply buttons, and read receipts on supported Saudi devices — the natural evolution of business SMS.
Transactional Email API
Reliable transactional and marketing email infrastructure with advanced deliverability, real-time open tracking, Arabic template support, and dynamic personalization.
Voice API & OTP Calls
Deliver OTP codes and automated messages by phone call — ideal for customers who cannot receive SMS. IVR flows, text-to-speech in Arabic and English, and call recording.
Push Notifications
Re-engage users on iOS and Android with targeted push notifications. Segment by behavior, run A/B tests, and deep-link to specific pages inside your Saudi app.
Omnichannel Platform
Manage all your messaging channels from one dashboard. Intelligent routing automatically selects the optimal channel per customer, time of day, and message type.
OTP Verification API
Run secure verification flows across SMS, WhatsApp, and Voice from one API. Control expiry, retries, and audit trails for Saudi authentication journeys at scale.
Every messaging scenario Saudi businesses face - solved
Qalaama is built for the high-value moments that matter across the Kingdom, from identity verification and delivery updates to customer support and revenue inside messaging.
Authenticate Saudi users before the session drops
Qalaama routes OTP traffic through direct Saudi carrier paths, monitors delivery in real time, and automatically prepares fallback logic for high-value login, payment, and account recovery flows.
Verification flow - Riyadh edge
Priority route selected for +966 authentication traffic.
WhatsApp fallback activates after 5 seconds if SMS delivery slows down.
Enterprise messaging services built for scale
From a single API call to a fully managed omnichannel platform — Qalaama gives Saudi businesses the tools to communicate at any scale, with complete control and transparency.
Omnichannel Campaign Orchestration
Design automated customer journeys that span SMS, WhatsApp, and Email — in Arabic or English. Trigger messages based on purchases, appointments, behavior, or time — without writing orchestration logic from scratch.
Learn moreUnified Messaging API
One REST API to send any message type, on any channel, to any Saudi number or email. Full webhook support, delivery callbacks, inbound message handling, and official SDKs for every major language.
View API docsReal-Time Analytics & Reports
Live delivery dashboards, per-campaign metrics, channel comparison, cost-per-message breakdowns, and exportable reports for executive reporting — all visible in your Qalaama dashboard.
Explore analyticsDedicated KSA Onboarding
Enterprise accounts in Saudi Arabia receive a named account manager, a dedicated technical onboarding team, SMS sender ID registration support, and WhatsApp Business Account verification assistance.
Talk to salesIntegration Ecosystem
Native connectors for Salesforce, HubSpot, SAP, Oracle, Shopify, WooCommerce, and 150+ more tools used by Saudi enterprises. Pre-built integrations reduce implementation from weeks to hours.
Browse integrationsAI-Powered Delivery Optimization
Machine-learning models analyze historical delivery data to select the optimal sending time, carrier route, and channel per recipient — maximizing open rates and minimizing cost across your Saudi audience.
See AI features1import Qalaama from 'qalaama-sdk';23const client = new Qalaama({4 apiKey: 'qal_live_...'5});67// Send SMS to a Saudi number8const msg = await client.messages.send({9 to: '+966512345678',10 from: 'QALAAMA',11 channel: 'sms',12 body: 'رمز التحقق الخاص بك هو: 748291',13});1415// → { id: 'msg_01HXZ...', status: 'queued' }
{
"id": "msg_01HXZ4K...",
"status": "delivered",
"channel": "sms",
"to": "+966512345678",
"carrier": "stc",
"latency_ms": 1420,
"created_at": "2026-07-08T10:23:01Z"
}Send your first message to a Saudi number in 10 minutes
Qalaama's API is designed to be the last messaging integration your developers ever need to build. Clean REST endpoints, official SDKs for every major language, and bilingual documentation in Arabic and English.
Our sandbox environment supports Saudi (+966) test numbers so your team can simulate real-world delivery behavior before going live — without sending a single real message.
Purpose-built for every Saudi sector
Every industry in the Kingdom has distinct communication requirements, regulatory constraints, and customer expectations. Qalaama delivers messaging solutions tailored to each vertical - with the compliance, integrations, and support your sector demands.
Explore city pages across Saudi Arabia
Click any city below to open its dedicated page and explore local industries, services, and business messaging opportunities.
Saudi-compliant security, built like an enterprise control layer
Riyadh-hosted data routing and encryption built for Saudi privacy, telecom, and banking standards.
Consent controls and audited data handling.
Bilingual Sender ID registration and carrier routing.
Compliance aligned with national cybersecurity standards.
Secure audit logs for regulated finance.
Riyadh-first data hosting
Local messaging flows stay anchored in the Kingdom with full audit visibility.
The controls your legal, security, and infrastructure teams ask about first
Saudi Data Residency
KSA hostedMessage data processed and stored locally in Riyadh.
Encryption and Key Handling
EncryptedTLS 1.3 API encryption and AES-256 storage.
Consent and Suppression Controls
PrivacyNative opt-in/out logs for PDPL compliance.
Identity, SSO, and Permissions
AccessGranular roles, MFA, and SAML SSO governance.
Immutable Audit Evidence
AuditLogged API calls and system audit records.
Saudi businesses growing with Qalaama
From Riyadh fintech startups to multi-city healthcare networks, Saudi organizations trust Qalaama for their most critical customer communications.
“We handle over 800,000 OTP messages per month for our digital banking app. Qalaama's direct connections to STC and Mobily mean our customers never wait more than two seconds for a verification code. The PDPL compliance documentation was thorough and our security team was satisfied from day one.”
Main tools Saudi teams already rely on
We show only the core stack: Saudi commerce platforms, local payments, and some global CRM and ERP tools that most teams already use.
Qalaama also connects with 150+ more tools through native integrations, REST APIs, and webhooks.
Questions Saudi businesses ask us most
From PDPL compliance to carrier coverage and Arabic SMS, we've answered the questions that matter most to businesses in Saudi Arabia.
Still have questions?
Our Saudi-based team is available in Arabic and English to help.
Ready to transform how your Saudi business communicates?
Join 2,000+ Saudi businesses sending faster, smarter, and more compliant customer communications.