WhatsApp Commerce & Checkout Solutions in Saudi Arabia
Enable customers to browse catalogs, select products, and complete checkouts directly inside WhatsApp. Integrated with mada, STC Pay, and local shopping flows.
Why KSA Corporate Leads Choose Qalaama WhatsApp Commerce
Transform customer interactions into direct revenue streams using Qalaama's WhatsApp Commerce platform. While traditional e-commerce funnels suffer from multi-step checkout drop-offs, WhatsApp Commerce allows Saudi shoppers to search product inventories, interact with sales catalogs, and complete secure payments using local gateways like mada and STC Pay — all within a single chat thread. Fully aligned with Saudi Central Bank (SAMA) guidelines and PDPL data residency requirements, our platform enables retail chains and direct-to-consumer brands to build end-to-end shopping journeys.
Product Catalog Sharing
Display inventory catalog selections with descriptions, prices, and images directly in the user's WhatsApp app.
Interactive In-Chat Carts
Allow customers to search, select items, adjust quantities, and review shopping carts without leaving WhatsApp.
mada & STC Pay Integrations
Receive payments via local gateways. Send secure payment links that launch mada, STC Pay, or Apple Pay checkouts.
Meta Commerce Flows
Build interactive forms, reservation menus, and registration sheets within the chat thread.
Live Sales Representative Escalations
Transfer shopping chats to live sales agents to address product inquiries or suggest upgrade options.
ZATCA SAR Tax Billing Records
Monthly invoicing is denominated in Saudi Riyals (SAR) and lists standard 15% VAT details for auditing.
Enterprise Capabilities built for KSA Scales
Product Catalog Browsing
Allow shoppers to search product inventories and browse categories directly in WhatsApp.
Grocery & Food Delivery Orders
Build automated shopping lists and checkout flows for local grocery, restaurant, and retail networks.
Ticket & Event Bookings
Enable customers to browse events, select seats, and purchase tickets on WhatsApp.
Subscription Renewals & Payments
Deliver billing alerts and direct checkout links to subscribers, allowing them to pay in seconds.
Customized Quotes & Invoice Sales
Provide personalized pricing, confirm order details, and send billing invoices to customers in chat.
Cart Abandonment Recoveries
Send shopping cart summaries and checkout links to customers who left items in checkout, recovering sales.
Targeted Saudi Sectors
Simple Integration Process
Upload Inventory Catalogs
Import your product inventory catalogs to Qalaama's dashboard or sync with Shopify, Magento, or custom databases.
Share Products in Conversations
Allow customers to search product lists or send targeted catalogs using marketing campaigns.
Shopping Cart Checkout
Customers add items to their WhatsApp cart and submit their purchase request with a single tap.
Process Local Payments
Deliver a payment link to complete the purchase via local wallets like mada, STC Pay, or Apple Pay.
Rigorous Saudi Regulatory Compliance
Our network routing engines align with SAMA directives and CITC/CST regulations to protect client data assets.
- ✓ Direct integration with local mada, STC Pay, and Apple Pay payment methods
- ✓ SAMA-compliant audit logs for checkout transactions
- ✓ Riyadh cloud storage nodes ensuring data residency compliance
- ✓ VAT-compliant SAR accounting details showing 15% VAT
Transparent Volume Pricing denominated in SAR
Development Sandbox
- Shared Sandbox sender ID
- Full API integration support
- Community support access
Enterprise Scale
- Custom corporate Sender ID
- 99.9% Route delivery SLA
- 15% local SAR VAT invoices
- Personalized account managers
Sovereign Cloud
- On-premise Riyadh cloud databases
- Strict corporate compliance audits
The Choice Gateway for Saudi Enterprises
CITC/CST Licensed Infrastructure
Direct registered pathways guarantee delivery times and regulatory peace of mind.
Sub-second Sending Latencies
Direct carrier bonds trigger instant dispatches across Mobily, Zain, and STC lines.
Localized Riyadh Support Teams
On-ground technicians available in Riyadh to troubleshoot enterprise applications directly.
15% VAT Localised Invoices
Generate standard audited SAR corporate accounting structures seamlessly.
Validated by Market Leaders in Saudi Arabia
"Qalaama revolutionized our logistics notification workflow. We saw an immediate increase in first-attempt delivery rates across Riyadh and Jeddah."
"Compliance was our main bottleneck. With Qalaama's Riyadh cloud database and SAMA-aligned audit logs, we passed verification in record time."
"Their API integration is seamless. We set up WhatsApp Commerce and promotional notifications in less than a day with direct support from local engineers."
Questions we hear most.
Qalaama provides direct catalog sync options. You can connect your Meta Commerce Manager catalog, connect e-commerce platforms (like Shopify or Magento) via our REST API, or upload CSV files directly to our dashboard.
Our platform integrates with leading Saudi gateways (such as PayTabs, Moyasar, Geidea) to support mada, STC Pay, Apple Pay, and standard credit cards, delivering secure payment links to customers.
No. To ensure security and SAMA compliance, all payments are processed through PCI-DSS compliant local payment gateways. WhatsApp only delivers the invoice summaries and secure links.
Commerce Flows are interactive forms and screens hosted inside WhatsApp. They allow brands to collect details (like address input, seat selections, or appointment scheduling) without redirecting users to web browsers.
You can upload catalogs containing thousands of SKUs to your Meta catalog, and share up to 30 items in a single multi-product catalog message.
Ready to scale your Saudi communications?
Get connected directly to KSA operators. Register Sender IDs, maintain SAMA compliance, and support local data residency.