Skip to content
Qalaama Enterprise Communication Platform
Secure 2FA and OTP delivery

WhatsApp OTP & Authentication Gateway in Saudi Arabia

Deliver secure 2FA authentication codes over WhatsApp. Sub-2-second delivery, native fallback to SMS, and SAMA-aligned secure logs.

< 1.8s
OTP Delivery Speed
99.2%
First-Attempt Success
0
End-to-End Encrypted
WhatsApp Authentication activity● Live
100%
End-to-End Encrypted
Compliant
SAMA Cybersecurity
0
Uptime Reliability Guaranteed
Delivering across every major network
STCMobilyZain KSASalamVirgin Mobile KSA
SAMA Aligned

Why KSA Corporate Leads Choose Qalaama WhatsApp Authentication

Ensure high delivery success rates for secure verification pins using Qalaama's WhatsApp Authentication Gateway. Because SMS networks face occasional carrier routing congestion and spam filtering delays, sending One-Time Passwords (OTPs) over WhatsApp provides a faster, cost-effective alternative for Saudi enterprises. Fully aligned with SAMA cybersecurity controls and Saudi PDPL regulations, our platform delivers end-to-end encrypted authentication codes with a first-attempt success rate exceeding 99%. With built-in automatic SMS fallback, you guarantee users receive their verification codes within seconds.

Meta Official OTP Templates

Send approved Meta authentication templates featuring custom "Copy Code" buttons, allowing users to copy the OTP with a single tap.

Automatic SMS & Voice Fallback

Ensure delivery reliability. If a WhatsApp message remains unread or undelivered, our system automatically redirects the code via SMS or voice.

End-to-End Encryption

Secure transmission. Messages are fully encrypted end-to-end, protecting sensitive authentication credentials from interception.

SAMA Cybersecurity Audit Logs

Audit trails. We maintain secure logs of all verification requests and delivery states to satisfy financial regulatory audits.

Right-to-Left Arabic Editor

Format Arabic text messages and buttons natively in our preview builder to ensure proper RTL display.

ZATCA SAR Tax Billing Records

Receive invoices denominated in Saudi Riyals (SAR) detailing standard 15% VAT for corporate accounting.

Platform

Enterprise Capabilities built for KSA Scales

Secure App & Portal Logins

Verify customer identity during portal login or app activation using fast, encrypted WhatsApp OTP verification.

Financial Transaction Sign-Offs

Verify banking transfers and payments using SAMA-compliant authentication codes on WhatsApp.

Password & Account Resets

Deliver secure verification pins when customers request account updates or password resets.

E-Commerce Order Approvals

Verify checkout details for high-value orders before processing, reducing delivery disputes.

Corporate Portal Verification

Secure employee access to corporate tools by routing multi-factor authentication codes to their registered WhatsApp.

API Developer Integrations

Provide secure authentication code delivery options for third-party developer integrations.

Who it's for

Targeted Saudi Sectors

Finance & Banking
Retail & E-Commerce
Logistics & Last-mile
Government Services
Healthcare & Clinics
Aviation & Travel
Process

Simple Integration Process

01

Request OTP Generation

Your application requests code generation by calling the Qalaama Verify API with the customer's Saudi phone number.

02

Dispatch WhatsApp Message

We deliver the official authentication template with a copy-code button to the user's WhatsApp app.

03

Verify Code Submission

The customer copies the code from WhatsApp and submits it on your app, which verified the code against our API.

04

SMS Fallback Trigger

If the WhatsApp message remains unread within your configured timeout window, the system falls back to SMS.

Rigorous Saudi Regulatory Compliance

Our network routing engines align with SAMA directives and CITC/CST regulations to protect client data assets.

  • Direct interconnects with Saudi carrier lines for fallback delivery
  • SAMA-aligned secure logging for auditing and compliance
  • Riyadh cloud storage nodes ensuring data residency compliance
  • VAT-compliant SAR accounting details showing 15% VAT
Pricing

Transparent Volume Pricing denominated in SAR

Development Sandbox

Free testing allocation
  • Shared Sandbox sender ID
  • Full API integration support
  • Community support access
Request quote

Sovereign Cloud

Custom Quote per deployment
  • On-premise Riyadh cloud databases
  • Strict corporate compliance audits
Talk to sales
Why Qalaama

The Choice Gateway for Saudi Enterprises

CITC/CST Licensed Infrastructure

Direct registered pathways guarantee delivery times and regulatory peace of mind.

Sub-second Sending Latencies

Direct carrier bonds trigger instant dispatches across Mobily, Zain, and STC lines.

Localized Riyadh Support Teams

On-ground technicians available in Riyadh to troubleshoot enterprise applications directly.

15% VAT Localised Invoices

Generate standard audited SAR corporate accounting structures seamlessly.

Results

Validated by Market Leaders in Saudi Arabia

★★★★★

"Qalaama revolutionized our logistics notification workflow. We saw an immediate increase in first-attempt delivery rates across Riyadh and Jeddah."

Eng. Fahad Al-Mutairi
Director of IT, Saudi Logistics Co.
★★★★★

"Compliance was our main bottleneck. With Qalaama's Riyadh cloud database and SAMA-aligned audit logs, we passed verification in record time."

Amal Al-Subaie
Head of Compliance, Saudi FinTech Capital
★★★★★

"Their API integration is seamless. We set up WhatsApp Authentication and promotional notifications in less than a day with direct support from local engineers."

Yousef Al-Harbi
CTO, KSA Retail Group
FAQ

Questions we hear most.

WhatsApp offers higher delivery speeds (sub-2-seconds), avoids network congestion, and supports "Copy Code" interactive buttons. It is also end-to-end encrypted, and in many countries, conversation-based authentication fees are more cost-effective than international SMS rates.

If the WhatsApp OTP remains undelivered or unread within a timeout window (e.g. 30 seconds), our gateway automatically routes the OTP code via our direct carrier links to STC, Mobily, or Zain as a standard SMS.

Yes. Qalaama's system supports TLS 1.3 encryption, maintains detailed transmission logs, and stores verification audit data in our Riyadh cloud, aligning with SAMA's cybersecurity guidelines.

Meta requires authentication templates to contain only the passcode and copy-code buttons. Promotional content, images, and links are strictly prohibited in this template category to ensure safety.

When the OTP arrives, a button labeled "Copy Code" appears directly in the WhatsApp message. Tapping it copies the verification code to the user's clipboard, making it easy to paste into your app.

Ready to scale your Saudi communications?

Get connected directly to KSA operators. Register Sender IDs, maintain SAMA compliance, and support local data residency.