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Qalaama Enterprise Communication Platform
Sakan Integration

Messaging Platform for Saudi Arabia's Booming Real Estate Sector

Lead nurturing, viewing reminders, and contract workflows for Sakan, real estate brokers, and developers.

PDPL Prospect Data ManagementSAMA Mortgage OTP Standards35% Lead-to-Viewing RatePDPL CompliantRiyadh Data Center
35%
Lead-to-Viewing Rate
With WhatsApp nurturing
60%
No-Show Reduction
Property viewings
$1.5T
KSA Real Estate Market
Vision 2030 target
800+
Saudi Brokers & Developers
Using Qalaama

Industry Challenges We Solve

Saudi Arabia's real estate market is one of Vision 2030's crown jewels — with mega-projects like NEOM, Diriyah, and Roshn transforming the sector. Qalaama powers property lead qualification, viewing appointment reminders, mortgage OTPs, and contract signing workflows for real estate developers, brokers, and platforms like Sakan — in Arabic and English.

Lead Response Speed

Saudi property leads expect immediate WhatsApp response — with 80% of inquiries going cold within 15 minutes of submission if not contacted.

Arabic Property Communication

Saudi buyers and renters prefer Arabic-language property descriptions, payment terms (in SAR), and contract summaries — requiring bilingual template libraries.

Viewing No-Show Rates

Real estate brokers across Riyadh, Jeddah, and Dammam report 50-60% viewing no-show rates — representing massive lost revenue and agent time waste.

PDPL Consent for Prospect Lists

Sending property listings and promotional content to prospect lists requires explicit PDPL consent — with audit-ready opt-in records for each contact.

Mortgage OTP Security

Saudi banks and mortgage providers financing real estate purchases require SAMA-aligned OTP delivery for loan applications and contract signing.

Off-Plan Project Launch Campaigns

New project launches — especially NEOM and Roshn phases — require mass notification campaigns that can reach hundreds of thousands of prospects simultaneously.

How Qalaama Solves These Challenges

Instant Lead Response

WhatsApp lead qualification bot that responds within 30 seconds of inquiry — qualifying budget, timeline, and property type before routing to the right agent.

Viewing Appointment Engine

Automated viewing reminder sequence (24hr + 2hr + 30min) with Arabic templates, reschedule options, and Google Maps links — cutting no-shows by 60%.

Arabic Property Templates

Pre-built Arabic message templates for property listings, viewing confirmations, payment plan summaries, and contract signing prompts in formal Saudi Arabic.

PDPL Consent Management

Prospect list consent capture via Sakan/website forms — with PDPL-compliant opt-in storage and automated suppression on opt-out request.

Mortgage OTP Integration

SAMA-aligned OTP delivery for Saudi banks and mortgage providers — integrated with Al Rajhi, Al Ahli, and other KSA mortgage processing systems.

Project Launch Campaigns

High-volume broadcast capability for off-plan project launches — with segmentation by budget, location preference, and property type for targeted delivery.

Real-World Use Cases

Lead Qualification Bot

WhatsApp

Instant WhatsApp response to Sakan or website inquiries — qualifying budget, location, and timeline through a conversational Arabic/English flow before agent handoff.

Viewing Reminders

WhatsApp + SMS

Multi-step automated viewing reminders with property photos, Google Maps link, and agent contact — sent 24hr, 2hr, and 30min before the appointment.

New Listing Alerts

WhatsApp

Automated WhatsApp notifications to opted-in prospect lists when new properties matching their criteria are listed — with photos, pricing, and inquiry button.

Off-Plan Project Launch

WhatsApp + SMS

Mass WhatsApp/SMS campaign for NEOM, Roshn, or private developer project launches — with payment plan details, floor plan attachments, and reservation links.

Contract Signing Flow

WhatsApp + SMS

Contract ready notification with signing deadline, digital signature link, and OTP for identity verification — reducing contract completion time by 40%.

Post-Purchase Onboarding

WhatsApp

Welcome message sequence for new homeowners with handover date, snag list submission WhatsApp flow, and community management contact details.

Compliance & Certifications

Fully Compliant for Saudi Arabia

Every aspect of Qalaama's platform is designed to meet Saudi Arabia's strict regulatory requirements — so your team ships confidently without compliance risk.

PDPL Prospect Data Management
SAMA Mortgage OTP Standards
CITC Sender ID Registration
Real Estate General Authority (REGA) Aligned
ISO 27001 Certified
KSA Data Residency
Sakan Platform Integration
ZATCA VAT on Real Estate Transactions

Ready to Get Started in Saudi Arabia?

Join 2,000+ Saudi businesses using Qalaama for enterprise messaging.