Programmable Voice Calls & OTP for Saudi Arabia
Deliver OTP codes by phone call, build IVR systems, and run automated outbound campaigns in Arabic and English — with direct connections to Saudi carrier voice networks.
Why KSA Corporate Leads Choose Qalaama Voice API
Some customers can't receive SMS — whether due to device restrictions, number type, or personal preference. Qalaama's Voice API provides a reliable fallback and primary channel for OTP delivery, automated notifications, and interactive voice response (IVR) systems in Saudi Arabia. We establish direct ties with STC, Mobily, and Zain lines to trigger automated calls within 5 seconds of the API request. Fully aligned with SAMA call recording rules and PDPL data residency requirements, our programmable voice gateway ensures clear audio and local KSA caller IDs (+966 prefixes) to maximize connection rates.
OTP Voice Delivery
Automatically fall back to voice OTP when SMS is delayed or failed, reading verification codes using text-to-speech.
Arabic Text-to-Speech (TTS)
Clear, natural-sounding Arabic TTS optimized for Najdi, Hijazi, and classical dialects to maintain local user trust.
Visual IVR Flow Builder
Build interactive voice response menus, handle DTMF keypad selections, and route callers to departments.
Automated Outbound Campaigns
Stagger large outbound call campaigns to notify users of appointment reminders or balance notifications.
Verified Caller ID Numbers
Provision geographic (+966-11 Riyadh) or toll-free numbers (800) to display as caller ID on recipient screens.
ZATCA SAR Tax Billing Records
Monthly service invoicing is denominated in Saudi Riyals (SAR) and lists standard 15% VAT for local auditing.
Enterprise Capabilities built for KSA Scales
OTP Voice Call Fallback
Deliver codes via voice call when SMS fails, ensuring users on landlines or restricted lines can log in.
Clinic Appointment Reminders
Automate reminders for hospital appointments, inviting patients to press "1" to confirm or "2" to reschedule.
Corporate Payment Reminders
Deliver automated payment alerts for due bills, allowing transfer to support agents for direct processing.
Emergency Broadcasting Calls
Broadcast alerts to thousands of simultaneous lines for utility disruptions or municipal alerts.
Automated Customer Feedback
Run IVR surveys after service interactions, collecting keypad feedback ratings from callers.
Bilingual Call Center Routing
Build simple phone menus to pre-qualify and route callers to support teams based on language.
Targeted Saudi Sectors
Simple Integration Process
Provision Call Numbers
Acquire geographic (+966-11 Riyadh) or toll-free (800) numbers in the Qalaama developer portal.
Map Call Behaviours
Draft the IVR menus, keypad response triggers, and text-to-speech scripts in our console or XML instructions.
Trigger Outbound Calls
Call the Qalaama API with the recipient number and call parameters, initiating the connection in under 5 seconds.
Fetch Webhook Logs
Receive real-time event updates (ringing, answered, completed, failed) and access audio recordings.
Rigorous Saudi Regulatory Compliance
Our network routing engines align with SAMA directives and CITC/CST regulations to protect client data assets.
- ✓ Riyadh cloud storage nodes ensuring data residency compliance
- ✓ VAT-compliant SAR accounting details showing 15% VAT
- ✓ RTL-optimized layout editor for Arabic messages
- ✓ Customer support teams matching Saudi business working hours
Transparent Volume Pricing denominated in SAR
Development Sandbox
- Shared Sandbox sender ID
- Full API integration support
- Community support access
Enterprise Scale
- Custom corporate Sender ID
- 99.9% Route delivery SLA
- 15% local SAR VAT invoices
- Personalized account managers
Sovereign Cloud
- On-premise Riyadh cloud databases
- Strict corporate compliance audits
The Choice Gateway for Saudi Enterprises
CITC/CST Licensed Infrastructure
Direct registered pathways guarantee delivery times and regulatory peace of mind.
Sub-second Sending Latencies
Direct carrier bonds trigger instant dispatches across Mobily, Zain, and STC lines.
Localized Riyadh Support Teams
On-ground technicians available in Riyadh to troubleshoot enterprise applications directly.
15% VAT Localised Invoices
Generate standard audited SAR corporate accounting structures seamlessly.
Validated by Market Leaders in Saudi Arabia
"Qalaama revolutionized our logistics notification workflow. We saw an immediate increase in first-attempt delivery rates across Riyadh and Jeddah."
"Compliance was our main bottleneck. With Qalaama's Riyadh cloud database and SAMA-aligned audit logs, we passed verification in record time."
"Their API integration is seamless. We set up Voice API and promotional notifications in less than a day with direct support from local engineers."
Questions we hear most.
Our API monitors SMS delivery. If a transactional SMS containing an OTP is not delivered within your configured time limit, Qalaama triggers an outbound call to read the code aloud.
Yes. You can upload pre-recorded MP3 or WAV files for phone greetings or menu announcements to our dashboard, or configure the API to play them.
Yes. We support secure call recording and storage within our Riyadh cloud infrastructure, satisfying SAMA's archiving and auditing guidelines.
We provision geographic numbers (+966-11 Riyadh, +966-12 Jeddah) and Toll-Free 800 numbers to display as caller ID on customer devices.
Yes. Our platform supports interactive IVR structures. You can script actions to play messages, capture keypad inputs, dial secondary numbers, or gather feedback.
Ready to scale your Saudi communications?
Get connected directly to KSA operators. Register Sender IDs, maintain SAMA compliance, and support local data residency.