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Qalaama Enterprise Communication Platform

SMS & WhatsApp Marketing Campaigns for Saudi Arabia

Reach Saudi customers with targeted, personalized campaigns on the channels they actually engage with. SMS open rates of 85%+ and WhatsApp CTRs of 45%+ leave email and social far behind.

Retail & E-CommerceTravel & HospitalityFood & DeliveryReal EstateBanking & Financial Services
85%+
SMS Open Rate in KSA
within 3 minutes of delivery
7x
Higher ROI vs Email
for Saudi B2C campaigns
45%
WhatsApp CTR Avg
on interactive messages
AR + EN
Bilingual Campaigns
native Arabic support

Why Saudi Businesses Choose This Solution

Saudi consumers are among the most digitally engaged in the world — and they respond to relevant, timely messages from brands they trust. Qalaama's campaign platform gives Saudi marketers the tools to segment precisely, personalize deeply, and measure what actually matters: conversions, not just opens.

Precise Saudi Audience Segmentation

Segment by city (Riyadh, Jeddah, Dammam), purchase history, engagement score, language preference, gender, age bracket, and hundreds of custom attributes from your CRM.

Arabic-First Content Tools

Write campaign content in Arabic with proper RTL formatting, character counting for SMS segments, and WhatsApp template previews — without switching tools or fighting with encoding issues.

Multi-Channel Campaign Orchestration

Start a campaign on WhatsApp, re-engage non-openers via SMS, and nurture converters with email — all within a single Qalaama campaign flow.

A/B Testing at Scale

Test message copy, send time, channel, and CTA across large Saudi audience splits simultaneously. Auto-promote the winning variant to maximize campaign ROI.

PDPL-Compliant Campaign Management

Built-in opt-in management, opt-out keyword handling (STOP / إيقاف), and consent audit trails ensure every campaign you send is compliant with Saudi PDPL requirements.

Real-Time Campaign Analytics

Live dashboard showing delivery, open, click, conversion, and opt-out rates as messages go out. Compare campaigns side-by-side and build a library of high-performing Saudi content.

Up and Running in Minutes

01

Build your Saudi audience

Import your customer list or sync from Salesforce, HubSpot, or your CRM. Apply segmentation filters — city, behavior, language, purchase stage — and preview your target audience size.

02

Create your campaign content

Write your message in Arabic, English, or both. Our template editor handles character counting, WhatsApp template formatting, and PDPL opt-out footers automatically.

03

Schedule and launch

Pick an optimal send time based on our Saudi audience engagement benchmarks — or use AI-powered send-time optimization per recipient. One-click launch to your entire audience.

04

Measure and optimize

Track results in real time. Identify your highest-performing messages, segments, and channels. Export reports for management review or feed data back into your CRM automatically.

Saudi Arabia Context

Purpose-Built for the Saudi Market

Saudi Arabia's retail and e-commerce sectors are growing at over 18% annually. Key campaign moments include Ramadan, Eid Al-Fitr, Eid Al-Adha, Saudi National Day (September 23), and the summer school season. Qalaama's Saudi audience benchmarks help marketers time campaigns for maximum engagement during these high-traffic periods.

PDPL CompliantCITC RegisteredRiyadh Data CenterArabic SupportSTC · Mobily · Zain

Trusted Across Saudi Industries

Retail & E-Commerce
Travel & Hospitality
Food & Delivery
Real Estate
Banking & Financial Services
Healthcare

Ready to Get Started in Saudi Arabia?

Join 2,000+ Saudi businesses using Qalaama for enterprise messaging.